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United Airlines Chicago Office in Illinois
United Airlines Chicago Office in Illinois

United Airlines Chicago Office in Illinois

United Airlines, a major American airline, has an extensive range of international and domestic flights. This blog concentrates on the United Airlines Chicago offices and headquarters of the company. It also provides details on their strategic locations as well as operational hubs.

United Airlines Chicago Office, Illinois Information

Category Details
Head Office AddressWillis Tower, 233 South Wacker Drive, Chicago, Illinois 60606, USA
Customer Support Contact Number+1-773-601-6353
Working HoursMon – Sun, 24 Hours
Official Websitewww.united.com
Customer Care Email Addresscustomercare@united.com
Online Check-In PortalCheck-In
Flight Status CheckerFlight Status
Official Facebook PageFacebook
Twitter HandleTwitter
Instagram ProfileInstagram
YouTube ChannelYouTube

United Airlines Chicago Airport Office Information & Map Location

Category Details
Airport NameO’Hare International Airport
Airport CodeORD
Address10000 W Balmoral Ave, Chicago, IL 60666, United States
Contact Number+1-800-832-6352
View All OfficesUnited Airlines

United Airlines Head Office Contact Information 

The United Airlines head office is located at 233 South Wacker Drive in Chicago, United States. The office is the headquarters for United Airlines, which houses its chief executive officers and other key operational departments. The headquarters is located within the Willis Tower, one of the most famous structures in Chicago. The central location of the office permits United Airlines to efficiently manage its vast flight network and to work with different participants in the aviation industry.

Category Details 
Head Office AddressInc. 233 South Wacker Drive, Chicago, Illinois 60606, USA
Fax Number+1-847-700-2214
Contact Numbers+1-847-700-4000, +1-800-864-8331

United Airlines Headquarter Executive Team Members

NameTitle
Scott (J. Scott) KirbyChief Executive Officer (CEO), United Airlines (United Airlines Investor Relations, United Airlines Investor Relations, Zippia)
Brett J. HartPresident, United Airlines (Executive Team Member)
Josh EarnestExecutive Vice President of Communications & Advertising
Theresa (Terri) FarielloExecutive Vice President of Government Affairs & Global Public Policy
Kate GeboExecutive Vice President, Human Resources & Labor Relations
Michael (Mike) LeskinenExecutive Vice President & Chief Financial Officer

Services Offered by United Airlines Head Office 

United Airlines offers a wide variety of services to ensure an enjoyable experience. Some of the most important services are described in depth to make it easier to understand. The services offered include:

ServicesDetails
Check-in and BoardingOnline check-in, Counter check-in, Seat selection and upgrade, Premium seating
Baggage ServicesBaggage allowance, Rules for carry-on, checked, and excess baggage, Sports equipment, Lost luggage, Delayed baggage
In-Flight ServicesIn-flight meals, Cabin meals, In-flight entertainment, In-flight Wi-Fi, In-flight duty-free
Airport ServicesAirport lounges, Access for elite flyers and premium cabin, Airport facilities, Airport transfers
Special Travel NeedsUnaccompanied minor service, Pets and service animals, Priority boarding, Personal assistance, Concierge services, Special assistance
Travel Support & EquipmentFlight information, Real-time flight status, Travel insurance, Promotional fares, Transit information, Airport navigation
Membership PlanMileagePlus Program, Privilege services
Documentation SupportVisa information, Duty-free allowance info, Guidance on customs limits by country of arrival

United Airlines Customer Service Contact Information 

United Airlines offers dedicated contact information to make sure that each service is directed to the correct department. Passengers are able to select the designated contact information they need.

ServiceContact NumberWebsite/Link
MileagePlus1-800-421-4655 (7:00 A.M. – 12:00 A.M.)MileagePlus
Flight Status1-800-824-6200Flight Status
Group Travel1-800-426-1122Group Travel
Receipts & Other Services1-800-490-2021Receipts
Booking Guidance1-800-864-8331Booking Info
Helpdesk (TDD/TTY)1-800-323-0170 (24 hours)Help Center
Reservations1-800-864-8331Reservations
Baggage & Claims1-800-335-2247Baggage Help

How can I resolve problems regarding United Airlines?

United Airlines provides channels through which passengers can solve any issue through guidance and support. The dedicated team at United Airlines is always available to address any issues. Below are a few methods to resolve any issue.

Phone support

To talk in real-time, customers can contact United Airlines via dedicated phone numbers +1-847-700-4000. It doesn’t matter if it’s about booking issues, baggage issues, a problem with luggage, or a flight cancellation, calling United Airlines is the fastest method to resolve any problem.

Email support

For less urgent matters, customers can email via customercare@united.com, Emailing is best for submitting complaints, feedback, and sharing important documents. The customer service team will respond to emails within the shortest amount of time.

Online forms

United Airlines offers customers online forms on their website’s Help Center to submit issues encountered by customers, such as lost baggage, damaged baggage, or a refund request. The form makes sure that your query will be directed to the correct department.

Visiting United Airlines Headquarters

For more serious corporate issues, customers can visit the United Airlines office at Willis Tower at 323 S Wacker Drive, Chicago, Illinois 60606, United States. By visiting directly, you can meet with managers and address the issue through specially trained teams and personal assistance. The headquarters offers a dedicated customer service team to solve any issues customers may have.

List of United Airlines Fleet / Aircraft 

There are approximately 721 fleets. Some of the names are given below: 

Airbus A319-100Boeing 737-700
Airbus A320-200Boeing 737-800
Airbus A350-1000Boeing 737-900
Boeing 737-900ERBoeing 737 MAX 9
Boeing 747-400Boeing 757-200
Boeing 757-300Boeing 767-300ER
Boeing 767-400ERBoeing 777-200
Boeing 777-200ERBoeing 777-300ER
Boeing 787-8Boeing 787-9

Hence, the United Airlines  Chicago headquarters is your one-stop for everything related to managing your flight. The office can provide all the assistance you require, regardless of whether you’re booking changes, making reservations, or wondering about your travel plans. If you want reliable service and stress-free travel, contact the team immediately.

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